Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy outlines how orders for baby products such as strollers, prams, and other kids’ essentials are processed and delivered across India.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation. Orders are not shipped or delivered on Sundays or public holidays. In case of high order volume or unforeseen circumstances, processing may take slightly longer, and customers will be informed accordingly.

2. Shipping & Delivery Timeline

We currently ship across India. Estimated delivery timelines are:

  • Metro Cities: 3–5 business days

  • Non-Metro / Remote Areas: 5–8 business days

Delivery timelines may vary based on location, courier partner, weather conditions, or regional restrictions.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment. We may offer free shipping on selected products or promotional orders, which will be mentioned on the product page or during checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS. You can track your shipment through the courier partner’s website using the provided tracking number.

5. Delays in Delivery

While we strive to deliver orders on time, delays may occur due to factors beyond our control such as courier delays, natural events, or logistical issues. We appreciate your patience in such situations.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with order details and supporting images (if applicable). We will review the issue and arrange a replacement or refund as per our policy.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for delivery failures due to incorrect or incomplete address information provided by the customer.

Customer Support

For any questions related to shipping or delivery, you can contact our support team at:

We are committed to delivering safe, reliable, and timely service for all our baby products, ensuring a smooth shopping experience for parents and caregivers.